.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Innovation Award for Artificial Intelligence Call Centers and also named a Leader in 2 Aragon Analysis Entire world reports: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. The company was actually realized as the absolute most important vendor in the AI Agent Operating systems report.At the core of Five9’s innovation is their vision for The brand new CX, where AI Brokers as well as AI-empowered Human Professionals work together to deliver hyper-personalized customer expertises. The company just recently introduced new innovations including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s lofty use of innovation in market evolution and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Representatives AI et Brokers Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was additionally called a Leader in The Aragon Study Planet for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and Aragon Research Study Globe for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has actually been named a champion of the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Contact Centers. Furthermore, Five9 has actually been named a Forerunner in pair of Aragon Research study Globe records: AI Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This acknowledgment from Aragon Research emphasizes Five9’s posture as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 file roles Five9 as the best
important vendor measured in
the report, realizing Five9 s calculated vision for AI-driven innovation in CX. At the center of the advancement is actually Five9’s vision for The brand new CX where Artificial Intelligence Professionals as well as AI-empowered Human Agents work together to provide hyper-personalized, simple and easy consumer experiences. By equipping organizations to provide transformative customer communications while reducing expenses and boosting efficiency, Five9 is actually setting brand new criteria for AI-powered remedies in the connect with facility field.
AI is fundamental for generating remarkable consumer expertises, and also our experts are honored to become identified by AragonResearch as cutting-edge for our initiatives to move the intelligent get in touch with facility ahead, stated Jonathan Rosenberg, Main Innovation Officer as well as Director of Artificial Intelligence, Five9. Our emphasis has been, and will certainly continue to be, helping businesses supply those knowledge along with easy-to-use resources and also capabilities. Along with each brand-new development, our team take an advance for both Five9 and for the field overall.
The Aragon Investigation Innovation honor recognizes providers leveraging ideal use of innovation to certainly not merely conform as markets transform, however to proactively disrupt and also update just how their markets will develop. Five9 was formally offered with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors ceremony.Five9’s commitment to innovation, specifically its eyesight for blending artificial intelligence Professionals as well as AI-empowered Human Being Professionals, is setting a brand new criterion for just how companies can provide hyper-personalized and seamless customer adventures, mentioned Jim Lundy, Creator, Chief Executive Officer and Lead Analyst, Aragon Research Study. This award and document identification improves Five9’s dedication to providing artificial intelligence developments for CX.
Previously this year, the company offered brand new developments, featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that completely transform the way business approach CX, steering much better results for each consumers and also representatives. About Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, offers a detailed rooms of solutions to power AI-elevated client adventures that supply far better company end results and Carry Pleasure to CX.
Our combined cloud-native offering allows hyper-personalized consumer knowledge and additional equipped staff members, making every client interaction a lot more linked, simple and easy, as well as personal. Depended on by 2,500 +clients and also 1,400+ partners worldwide, Five9 combines the energy of artificial intelligence, our system, and our people to steer AI-elevated CX.To read more, visit www.five9.com. Engage along with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Liberties Set aside.
The identity of an Aragon Study award winner is certainly not an endorsement through Aragon Research study of any merchant, product, or solution. Sight source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant honors performed Five9( FIVN) succeed in 2024 from Aragon Analysis? Five9 won the 2024 Aragon Research Study Advancement Award for Artificial Intelligence Connect With Centers and was named an Innovator in pair of Aragon Research Planet records: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Call Facility, 2025.
What new AI products did Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to transform client expertise management.Just how carries out Five9’s( FIVN )BRAND NEW CX eyesight effect customer support? Five9’s brand-new CX vision mixes AI Professionals with AI-empowered Individual Agents to provide hyper-personalized, straightforward consumeradventures while minimizing costs and also improving effectiveness.
What was actually Five9’s( FIVN) key opening in the Aragon Research Entire world 2025 record? Five9was installed as one of the most important merchant in the artificial intelligence Representative Platforms in the ICC, 2025 document, identifying their calculated eyesight for AI-driven development in CX. When performed Five9( FIVN) obtain the AragonResearch Study Advancement
Honor
?
Five9 was actually formally shown with the award on December 10, 2024, at the Aragon Transform 2024 honors service.